iticket
Menu
Unlock you potential

What's new in iTicket - November 04-11-2024

Visit SSO is now introduced into iTicket Portal

We’re excited to announce the launch of Single Sign-On (SSO) in iticket Portal, designed to streamline your experience and make it easier than ever to navigate in the Visit group ecosystem. With SSO, you’ll now be able to use a single, secure login to access all our applications, making interactions between them seamless and efficient. This enhancement not only simplifies access but also strengthens security, enabling a more integrated experience across the entire Visit Ecosystem. Enjoy greater connectivity with less hassle—just one login, all apps!

ssoscreen

New Ticketing Menu: Simplified access to template designs and rules

We’ve made updates to improve your experience! The Ticketing menu is now available as a dedicated section for easier access to your essential tools. Previously found under Settings, templates for tickets, vouchers, and season passes are now conveniently grouped under Ticketing. In addition, Ticketing Rules has also moved to this new section.

This reorganization aims to streamline your workflow, making it easier and faster to manage ticketing-related tasks. Check out the new Ticketing menu today for an organized, efficient experience!

menuitems

iTicket Booking Engine

  • We continued to work on our upcoming gift card solution. More detailed information will follow soon.
  • We implemented a feature to add new tour codes to an Event Type anywhere in the list. (ID: 26616)
  • We added the ability to duplicate event types in the portal for easier management. (ID: 42210)
  • It is now possible to use simple html tags in season pass templates under "More Information." (ID: 42026)
  • We reworked the issuing of season passes to ensure a consistent behaviour in all systems. (ID: 42092)
  • We now load translated labels from CBIS fields in the iTicket portal. (ID: 43196)
  • We made the Edit page accessible to all users, not just visit users. (ID: 43145)
  • We improved the report generation process to make it more intuitive and faster. (ID: 42018)
  • We now create reports immediately after generation with clearer progress indicators. (ID: 42188)

API

  • We ensured entry rules are followed even when no location is specified. (ID: 42674)
  • We created an orders/bycode endpoint in the statistics API for improved analytics. (ID: 43390)

UI

  • We improved the booking flow with significant UX enhancements. (ID: 39317)
  • We redesigned "Empty list" and "End of list" messages to give a more user friendly feedback. (ID: 42516)
  • We aligned text properly in Tag Management for a cleaner layout. (ID: 42961)

Bugs

Please note that we have implemented a new strategy for bug fixes. Bugs are now deployed to production much faster and not necessarily at the end of each release cycle.

  • We solved an issue where the total price calculation for mandatory included addons was incorrect. (ID: 40235)
  • We fixed an error where keycard numbers for ski passes sometimes weren't validated correctly. (ID: 40323)
  • We resolved an issue where a valid campaign in the portal was unavailable in POS when two inventories used the same unlock code. (ID: 40805)
  • We fixed a bug that made it impossible to reduce participants in an order when the event was fully booked. (ID: 41984)
  • We resolved an issue where it sometimes wasn't possible to add a homebound leg in the portal. (ID: 43081)
  • We resolved an issue where roles could not be added to a newly created dashboard. (ID: 43092)
  • We addressed a bug where changed bookings on GetYourGuide lost their GYG-reference in iTicket. (ID: 41506)
  • We fixed an issue where the external order reference disappeared when switching between order versions on the portal. (ID: 43204)
  • We resolved a bug where duration products broke without a cached result. (ID: 43206)
  • We fixed an issue where duration products couldn't be booked without price search cache. (ID: 43209)
  • We fixed a bug where in certain cases, new orders made on Sales Agent appeared as preliminary in iTicket. (ID: 43323)
  • We ensured season passes appear correctly in POS. (ID: 43409)
  • We resolved an issue in the "User Sales Session Report" where one day was added to the validUntil date. (ID: 43432)
  • We fixed a bug where filters were not clearing keywords properly. (ID: 43473)
  • We resolved syncing issues for products on new channels from iTicket. (ID: 43493)