Located in the heart of the Vendée region, O’Gliss Park has quickly become one of France's top water parks, celebrated for its thrilling attractions and guest-centered experiences. As part of the Oceano Loisirs Group, which also includes O’Fun Park and newly developed themed accommodations at O’Tel , O’Gliss is more than just a water park, it’s a family-friendly destination where fun and adventure meet comfort and innovation. In an interview with Tiphaine Frappier, Deputy Director of Oceano Loisirs, we explore how O’Gliss sets itself apart from other parks and the key to their success: a focus on continuous growth, guest satisfaction, and seamless digital experiences.

 

Expanding the Park’s Reach Through Award-Winning Attractions

The success of O’Gliss Park is anchored in its ability to offer unique and exciting experiences that resonate with visitors. The park's flagship attraction, the Stingray, has been a game-changer in attracting new visitors and earning international recognition. This massive, family-friendly slide stands out as Europe’s tallest water slide with rings, offering a thrilling yet accessible experience for all ages.

“It’s very important for us to be recognized as professionals in this environment. The recognition we’ve gained from the Stingray has already increased our visitor numbers from 220,000 to 250,000 in just one season,” Tiphaine explained. This kind of recognition not only boosts the park’s visibility but also positions O’Gliss as a serious competitor in the European aquatic park landscape.

 

A Different Approach: Booking in Advance for a Better Guest Experience

What sets O’Gliss Park apart from other aquatic parks in France is its innovative approach to managing guest flow and experience. Unlike most parks in the country, O’Gliss requires visitors to book their tickets in advance. This allows the park to better plan and allocate resources, ensuring a smoother experience for both staff and visitors.

Tiphaine explained, “By having guests’ book in advance, we can organize everything from food preparation to staffing more efficiently. It also means we can offer faster entry, with special lines for those who pre-book, making the experience much smoother.” This system is a new concept for many French visitors, but it has proven to be a game-changer in reducing wait times and enhancing overall satisfaction.

 

Enhancing the Digital Journey: Add-Ons and Seamless Planning

O’Gliss Park is also redefining how guests plan their visits through a digital-first approach that offers convenience at every step. From the moment guests book their tickets online, they have the option to add extras, such as lockers or VIP passes, which further improve their experience upon arrival. This means that instead of waiting in long lines for lockers or passes at the park, everything is ready for them when they arrive, allowing more time for fun.

“Guests can pre-book their lockers, charge their cashless wristbands, and even secure VIP upgrades all online before they arrive. This not only saves time but also creates a stress-free start to their day at the park,” said Tiphaine. This digital journey, tailored to fit the guest’s needs, ensures a seamless experience from start to finish.

 

A Complete Destination: Stay at the New Western-Themed Hotel and Explore O’Fun Park

O’Gliss Park is more than just a water park, it’s part of a larger destination that includes the adventure-filled O’Fun Park and newly built accommodations at O’tel. Guests can extend their stay in the Vendée region by booking one of the 75 rooms at the Western-themed hotel, which opened in 2024. This immersive accommodation experience adds to the park’s charm, offering families the option to enjoy both water and adventure parks within a single trip.
“Next year, we’re focusing on gaining more recognition for our new accommodations and expanding the guest experience across both O’Gliss and O’Fun Park,” said Tiphaine. O’Fun Park, which boasts a longer opening season and a variety of outdoor activities, complements O’Gliss by offering visitors the chance to enjoy even more experiences in one visit.

 

The Importance of a Reliable Technical Partner

Behind the smooth guest experience is a robust technical backbone powered by iTicket, O’Gliss’s trusted system provider. The park’s collaboration with iTicket has simplified their operations, from online sales to entry management, allowing them to focus on what matters most, delivering memorable experiences to their guests.

“It was a risk to rely on one company for everything, but with iTicket, we have one point of contact who understands all aspects of our system. This has made problem-solving faster and ensured that our systems work together seamlessly,” Tiphaine shared. This partnership is essential to maintaining the park’s high standards, particularly as they expand their offerings and continue to innovate the guest experience.

O’Gliss Park, with its award-winning attractions, seamless digital experiences, and growing range of accommodations, is not just a water park but a complete destination for families seeking adventure and relaxation.  By listening to guest feedback, prioritizing reliable digital solutions, and most importantly, focusing on creating even more fun attractions, O’Gliss is leading the way in the French leisure industry and setting the foundation for continued success in the future.